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By Richard Arneson Let me get this out of the way first—IT transformation isn’t the same as digital transformation. The former is more a means of getting your organization to the latter (Read more about digital transformation here). OK, now let’s get down to IT transformation.GDT premier partners Dell EMC

Choosing options

By Richard Arneson The midterms are over, most of the concession speeches have been grudgingly made, which thankfully means no more yard signs or unwanted texts from candidates, and no longer having to hear “This message has been approved by…” at the end of competitor-bashing ads. But now it’s time

Analytics and Infographics

By Richard Arneson If you know anything about Tonka Trucks (the greatest gift, in my opinion, you can find under the Christmas tree), you may know that they’re Minnesota-based and named after one (1) of the state’s 10,000 lakes—Lake Minnetonka. But Minnetonka—not the lake, but the city—is home to another

Network security

By Richard Arneson If you’ve never seen video of it, it’s happened a few times. Two pugilists—in this case MMA fighters—knock each other out simultaneously. You can see it for yourself, it’s good for a chuckle—go 35 seconds in—https://www.youtube.com/watch?v=keZLvsXs-sQ.This is exactly what you’d like to see when two (2) botnets

Twisted Fiber Optics

By Richard Arneson Who would have thought that by twisting fiber optics you could get speeds up to 100 times faster? Not me, but apparently engineers and researchers at Melbourne, Australia’s RMIT University thought it would. They wondered whether fiber, if twisted—or at least the light within it was twisted—could

five 9s cloud contact center

By Richard Arneson We’ve all done it; you may do it every day. You pick up the phone to dial up service of some type, and tap into a call center. You may not even know you’ve entered that world, but you can usually tell. You’ve typed in your phone

Hiring a hacker

By Richard Arneson In just nine (9) short years, ridesharing company Uber has risen from a small, San Francisco-based startup to a highly disruptive, $6.5 billion juggernaut that, along with its competitor Lyft, has given over 2 million people with a car and spare time on their hands the opportunity

Application Performance and IOT Goals

By Richard Arneson Performance monitoring. It’s a pretty generic term. It’s like Lots of moving parts, Best practices, Thinking outside the box….we could list them until Boston releases its 3rd album (for the over 50-year-old reader). But in the IoT world we live in, performance monitoring is a critical component

Phishing is up

By Richard Arneson We’re entering the holiday season, which used to mean trips to the mall, circling the parking lot for a spot within a hundred yards of the door, and trying to get the clerk to accept a coupon that expired a year ago. But that’s all changed. Now