Software & Support Services
Do More with Your Software and Maintenance Agreements
Make the most of your multi-technology software subscriptions and maintenance contracts. GDT partners with you to custom-build agreements that directly support your business objectives and fuel value. You’ll get expert resources, platforms, and lifecycle services to identify the best options for your business needs and expedite time-to-value, control costs, mitigate risk, and streamline operations.
Unrivaled Business Value
- Implement the best technologies for your IT demands and roadmap.
- Elevate business outcomes with strategic buying models.
- Right-size your technology estate.
- Achieve end-to-end visibility and control across the IT asset lifecycle.
Comprehensive
Offerings
Lifecycle Management
Seamless Onboarding and Adoption across Software and Maintenance Contracts
Adoption Services
Designated Customer Success Manager
Adoption Support & Insights
Training & Workshops
Contract Management
MACD Monitoring
Client User Management
Site Validation Cleanup
Software Consumption Insights
Renewal Management
Dedicated Support Team
Proactive Renewal Notifications
Contract Optimization & Consolidation
Asset Management
Hardware, Software, & EA Insights
Vendor API Integrations
Full Install Base Management
Lifecycle Consulting
Current state assessment
Cost reduction strategies
Consolidation & simplification
Optimization recommendations
Adoption Services
Maximize software adoption
Accelerate value realization
Comprehensive lifecycle support
Designated success team
Contract Management
Dedicated support resources
Proactive contract notifications
Enhance operational efficiencies
Ongoing optimization
Comprehensive Visibility
HW & SW management
Vendor API integration
Fully automated insights
Customizable reporting
Transform Technology Investments into Business Differentiators
Harness the full potential of your software and maintenance contracts, including enterprise agreements (EAs). GDT delivers a comprehensive suite of Lifecycle Management services to help you transform your multi-technology investments into true business differentiators.
Partner with a Dedicated Client Services Manager (CSM)
As partners committed to your success, your dedicated CSM works closely with you to align your business needs with custom solutions to help you control costs, minimize risk, streamline operations, and fuel business outcomes. Tap CSM insights and expertise to make informed decisions that maximize your IT investments and grow your business.
Save Money and Optimize ROI
Get actionable insights into software consumption trends and recommendations around adoption strategies and use cases to support your business objectives. You’ll also benefit from cost predictability. With GDT tooling and processes, the days of unexpected cost overruns associated with your purchases are over.
Kickstart Value with Seamless Onboarding
Expedite the time-to-value of your IT investments with process-driven support and seamless onboarding. Your CSM works with you to build a custom success plan that aligns third-party technology with your organization’s goals. Your CSM engages with you proactively to elevate business outcomes and maximize ROI from your IT investments.
Strategic Buying Models: Enterprise Agreements
Transform Software and Maintenance Contracts into EAs that Do More for Your Business
Make your IT investments work harder. With GDT, you get strategic, cost-effective enterprise licensing and maintenance agreements designed to supercharge your business. We’ll help you tap the full potential of these agreements to boost efficiency, savings, and productivity.
Not-to-exceed pricing
Buy more, save more
Built-in growth
Flexible payment terms
Simple-to-provision software
True-forward billing
Access to new capabilities instantly
Single pane of glass
Segment by team
Easy to co-term
Provision vs consumption
Maximize Return on Investment
GDT conducts a detailed assessment of your current software and maintenance consumption and partners with you to align IT procurement with your business needs and objectives. You’ll get expert, collaborative support rooted in optimization to select, purchase, and consume agreements that deliver the best return on investment.
Enterprise Agreements: Value at the Core
Leverage the power of EAs to supercharge your IT investments. When put at the core of your IT strategy, EAs enable you to scale, innovate, and adapt swiftly. GDT builds EAs for companies like Cisco, Juniper, Palo Alto Networks, Fortinet, and others.
GDT EA Partners
GDT Asset Management Platform (GDTamp)
End-to-End Visibility and Insights across Your Technology Estate
Effective IT asset management can increase innovation, optimization, and strategic growth. Make the most of your IT assets and ensure compliance across your portfolio with the GDT Asset Management Platform (GDTamp).
Real-Time Insights, Real-World Impact
Additional Support Services
Extended Support
Save money and minimize downtime risks associated with end-of-life devices. GDT Extended Support allows you to replace your failed hardware at a fraction of the price of traditional OEM maintenance.
With our robust partner ecosystem, GDT can source, stock, and ship spare parts based on your needs and with competitive SLAs. Furthermore, by leveraging GDTamp, you gain visibility into end-of-support data across your environment, so you can proactively identify support gaps across OEMs.
On-Demand Engineering
- Data center, networking, security, collaboration, and productivity
- Project-based services for scheduled work
- Installs, moves, additions, changes, and disposals
- Incident and outage response
- On-demand labor for day-to-day tasks
Global IT Asset Disposition
- IT asset pickup and drop-off
- Inventory auditing
- Data erasure and destruction
- Asset remarketing and recycling
- Inventory reporting
Recent Insights
- By David Watkins
While technology can deliver unprecedented value as a core business enabler, choosing and implementing the right solutions effectively within the context of your organization’s specific business needs and objectives can prove incredibly challenging. Many businesses have a complex technology footprint yet lack the skillsets, time, and resources to optimize and
- By Tyler Denney
With the rise of public and private cloud environments, companies are moving away from hardware-based assets and embracing software-based infrastructure. According to Gartner, the infrastructure software market is projected to exceed $500 billion by 2025, growing at a CAGR of 11.5%—faster than any other IT spend category, including services. The
- By Mark Allen
In January 2023, the Office of the Inspector General (OIG) released a troubling report detailing findings of their audit of NASA’s software asset management practices. They found that NASA’s software asset management practices “expose the agency to operational, financial, and cybersecurity risks with management of the software life cycle largely
