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How a Focus on CX Can Defeat the Coronavirus

With millions furloughed or suffering in other ways, CX can currently be measured in how well the company delivers experiences with empathy and care. But looking forward, businesses must prepare for longer-term shifts in consumer behavior because of coronavirus. Here’s how.
2020 IT trends

2020 Had Other Plans: IT Trends We Did (and Didn’t) See Coming

In January, we spoke about 6 trends to watch for in 2020, but for all of the predictions and hopes we had for the year, 2020 clearly had its own set of plans.
next-generation firewall

Why do I need a next-generation firewall?

While a traditional firewall typically provides stateful inspection of incoming and outgoing network traffic, a next-generation firewall also blocks threats such as advanced malware and application-layer attacks
cyber security - GDT

How to Mitigate the Risk Third-Party Providers Pose to Security

The need for adequate third-party security evaluations has become more important than ever.
video conferencing best practices

Videoconferencing Like a Pro

As many businesses begin to rely heavily on videoconferencing for the first time, it can be helpful to learn a few best practices from those who have helped businesses enable videoconferencing for years.
printer security

Why Should You Secure Your Printers?

Did you know that people you don’t know could use your printer to harm others, and most likely, you would never know?
SIEM data

The Importance of Protecting SIEM Data

If your organization knows what its sensitive data elements are, where they reside – including all occurrences in consolidated log repositories – and understands the business use cases for accessing the SIEM data, the management of risk associated with that data is much more easily accomplished.
IT Hacks for Employee Retention

Stop, Collaborate, and Listen: How I.T. Boosts Employee Retention

Collaboration is critical to both productivity and employee retention. Gallup estimates that disengaged employees cost the US $450 to $550 billion in lost productivity per year, and employee turnover adds an additional $11 billion to that tally. Employers aren’t the only ones feeling the squeeze, though; 39% of employees say

IT Trends and Resolution

6 IT Trends to Watch for in 2020…and 1 Resolution to Make

The old adage is true – the only constant is change, particularly in industries such as ours that are seemingly defined by change in the form of innovation. But many experts seem to believe that 2020 will be the year of reckoning for digital transformation efforts over the past three
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Copyright © 2019-2024 General Datatech, LP. All rights reserved. GDT names and logos are trademarks, or trademarks Reg. U.S. Pat. & TM Office, of General Datatech, LP and/or its affiliates in the U.S. and other countries. Third-party trademarks mentioned or reflected herein are the property of their respective owners. Additionally, the use of the word “partner” does not imply a legal partnership relationship between GDT and any other company.