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Artificial Intelligence

AI modernization in the contact center & beyond: A Q&A with GDT experts

Chances are, your organization is actively exploring AI modernization opportunities across your infrastructure, especially in the contact center and data center. In fact, you’ve likely already started your AI journey. Approximately one-third of organizations are investing in data center network upgrades over the next 12 months to meet the demands

Why you need to address Shadow AI—and how to get started

What is Shadow AI? Many organizations are seeking to benefit from the productivity and innovation that AI can provide. However, the use of AI elevates risk to data security, compliance, and corporate reputation. Organizations are discovering that some employees are using publicly available models or applications without IT oversight, adding

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Why do AI and IT mix? Artificial Intelligence (AI) covers a large swath of automation software and technology, but its application to IT and internal operations is a newer endeavor. AIOps was coined by Gartner a few years ago to describe using AI in IT operations, and considering the explosive

Cisco cloud upload image

In today’s world of automation and Artificial Intelligence , companies and individuals have grown to rely more and more on technology that enables them to promote and drive their business primarily on the Internet.  Intent based networking does just that, allowing individuals and businesses globally to automate their processes using

Wifi Access Point
In order for organizations to take full advantage of Wi-Fi 6E, Juniper offers two tri-band access points (APs), managed via the same Mist cloud and AI engine as the rest of the Juniper Mist portfolio.
Machine learning game days
It’s a great time to be a sports fan, and much of the phenomenal experience is provided to you from the world of machine learning.
3D face recognition background
Facial recognition has come a long way since the 1960's, when a man named Woodrow Wilson Bledsoe took measurements between key, primary facial elements, laid those coordinates out on grid-lined tablet, and, ultimately, could replicate subjects’ faces.
IoT(Internet of Things) concept - Smart city.
Yes, the smart life is simpler, less stressful and, perhaps best of all, more fiscally-minded. And cities, both big and small, are beginning to see the light.
AI and machine learning Image

By Richard Arneson According to a recent study by a London-based research and analytics firm, ninety-one percent (91%) of executives realize the importance of AI and machine learning technologies. However, only slightly more than half of them are currently utilizing it. And less than twenty percent (20%) know how it’s