A major, global call center outsourcer with over 100,000 employees in 120 locations across 14 countries was growing so rapidly, their infrastructure and staff couldn’t keep up. Within a short span of time, they acquired three companies and nearly quadrupled the size of their staff. However, they were
Customer Success Stories
From the latest in IoT, AI, and machine learning to a full suite of managed network and security services, GDT delivers world-class technology solutions that digitally transform organizations.
Within a matter of days, working from home went from a luxury to a requirement for many Americans as COVID-19 became a daily reality. Many organizations struggled to cope with the pace of the changes, but healthcare faced a particularly difficult additional challenge: how could they handle the