Managed Services
GDT’s Managed Services establishes a flexible infrastructure environment to scale, grow, and innovate. Our comprehensive services drive resilient IT operations at a reduced total cost of ownership.
A flexible infrastructure environment to scale, grow, and innovate
Our full management, monitoring, and global support deliver the accessibility and reliability you need to gain and retain customers – and ultimately drive profitability.
We act as an extension of your team to provide the right resources, capabilities, and customizable solutions to drive resilient IT operations at a reduced total cost of ownership.
We deliver trust through investments and deep expertise, coupled with our proven processes to empower your success.
Strategy across your technology suite
Design, transition, operations, and continuous improvement capabilities to manage your technology end-to-end. Our process spans initial consulting to mapping out a strategic plan, through to a complete managed services engagement that covers every base for our clients, including networks, cloud and data center, security, and collaboration.
Why GDT Services?
Global reach with local expertise
Deep expertise over 30 years of experience
A broad ecosystem with strong industry-leading partnerships
At-scale services, innovation, and expertise
Flexibility to consume services your way through differentiated offerings and simplified consumption models
Ability to position changeable strategy for achieving business goals as new trends, market disruptors, and needs evolve
Track record of delivering lasting value, while ensuring ongoing revenue streams
Deep understanding of your processes, people, and holistic business needs
Deep specialization and domain expertise to help build a solid customer base
Recent Insights
- By Brian Engle
Are your security tools working for you? Choosing the right tools plays a critical role in your organization’s success. But the unfortunate reality is that selecting, implementing, and integrating tools is easier in theory than in practice. All too often, I see organizations juggling disconnected tools, drowning in alerts, and
- By Sydney Johnson
Meet Sherry. With over 15 years at GDT, Sherry is a key part of Team Bedford and GDT. She is known for her dedication to customer support, building lasting relationships, and has a driving commitment to teamwork. How long have you been with GDT, and what does your role entail?
- By Sydney Johnson
Meet Sushma, who has been with GDT for nearly three years. She started as a Network Engineer, then accepted an opportunity for an Associate CEM role. Currently, she is working as a Senior Alliance Operations Support. Outside of work, she’s an artist, podcaster, and budding writer who loves to discover
Recent customer stories
- By GDT
About the Customer Customer Challenges As an organization grows, it often finds itself spending an increasing amount of time managing support contracts across multiple vendors. This can lead to visibility challenges, inconsistent support levels, operational complexity, and lackluster ROI. Such was the case for our public sector customer. To support
- By GDT
About the Customer Customer Challenges Our customer needed to upgrade their global, on-premises lab environment, where they make tooling, sensors, and other hardware for monitoring telco networks. The environment was operating on a 40 GB fabric. The customer was experiencing performance issues and had reached capacity and scalability limits. They
- By GDT
About the Customer Customer Challenges Our customer, a leading health insurance provider, had an extremely complex and largely undocumented firewall solution that was approaching end of life and needed to be replaced. The infrastructure included 98 firewalls across 45 sites and four destination zones. Our customer’s primary challenges and pain