Managed services
Fuel agility
Scale and transform faster with custom managed services options, so you can focus on what you do best: driving better business outcomes.
Embrace the power of flexible operations
Whether you’re short on capacity, skill sets, or resources, GDT is your trusted partner in customizable managed services. GDT acts as a seamless extension of your team to provide the right people, capabilities, and solutions to drive resilient IT operations at a reduced total cost of ownership. GDT provides full management, monitoring, and global support, so your team can focus on the outcomes that matter most to your business.
Offerings tailored to your unique needs
GDT delivers customizable managed services and as-a-service offerings that align with your business goals and requirements. No matter what you need, it’s likely we can do it.
Enterprise networking
- Managed network
- SD-WAN as a service
- Network as a service
- Firewall as a service (FWaaS)
Cybersecurity
- Managed security operations center
- Security information and event management (SIEM)
- Managed detection and response
- Vulnerability management
Collaboration and contact center
- Unified collaboration as a service
- Communications platform as a service
- Contact center as a service
- Managed contact center
Hybrid data center
- Server, storage, and backups
- Private, public, and hybrid cloud
- Data center network
- Disaster recovery and business continuity
- OS patching and support
Consistent service delivery model
GDT has a modern delivery model exclusively focused on providing secure, compliant, scalable, and consistent performance and improved experiences aligned to business objectives.
People
- Skilled technicians and engineers with more than 450 certifications
- Extensive depth and breadth of technology experience
- Dedicated account managers who understand your goals
- 24x7x365 global support with customizable service-level agreements
Processes
- Proven and reliable ITIL-aligned support processes
- Industry-leading customer satisfaction and net promoter scores
- Technology automation for increased operational efficiency and accuracy
- Continuous improvement processes for optimal performance
Technology
- Technology agnostic with relationships with leading OEMs
- Flexible consumption options, including bring-your-own-hardware and as-a-service models
- AI and machine learning for proactive incident handling and self-healing
- Global staging and delivery in more than 100 countries
How GDT and Cisco helped a hospital network streamline security
Why partner with GDT?
Deep expertise with over 30
years of experience
industry-leading partnerships
and expertise
through differentiated offerings and simplified consumption models
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