HCI, or Hyperconverged Infrastructure, has been getting a lot of buzz over the past few years, which isn’t surprising considering that it saves, according to several studies on HCI, approximately 25% in OPEX. One study estimates that roughly 25% of companies are currently using it, with another 23% planning on
Whether you’re in banking, insurance, retail—just name an industry—the letters C and X have risen to the top of the corporate food chain, and for good reason. CX, or customer experience, is changing the business landscape. Google customer experience and you’ll get close to 2 billion results (Donald Trump gets
By Richard Arneson Performance monitoring. It’s a pretty generic term. It’s like Lots of moving parts, Best practices, Thinking outside the box….we could list them until Boston releases its 3rd album (for the over 50-year-old reader). But in the IoT world we live in, performance monitoring is a critical component
By Richard Arneson It’s one (1) of the most common speed bumps on the Internet highway—the Adobe Flash Player update message. It’s unexpected and never welcome—a little like a tornado, but not quite that bad. It may not trump some of the other digital speed bumps, like the Windows update
By Richard Arneson Question: What happens when you combine AI (artificial intelligence) and Wi-Fi? Apologies to Alex Trebek and Jeopardy, but this particular solution is so cool, exciting and effective that I couldn’t bury the lead and had to skip straight to the answer. Wi-Fi has been part of our
By Richard Arneson Whether you’re looking to implement a virtualization strategy, or are in the market to replace your current solution, you’ve got a decision to make―which hypervisor should I purchase? Remember, hypervisors are basically a platform for VMs and abstract physical resources from host hardware, such as, among other
By Richard Arneson As the name suggests, DevOps is the shortened combination of two (2) words―development and operations. Originally, application development was time-consuming, fraught with errors and bugs, and, ultimately, resulted in the bane of the business world―slow to market. Prior to DevOps, which addresses that slow to market issue,
By Richard Arneson It’s not hard to find a Managed Services Provider (MSP); the hard part is finding the right one. Of course, there are many, many things to consider when evaluating MSPs, including the quality of its NOC and SOC (don’t forget the all-important SOC), the level of experienced
