Brent plays a key role in supporting our largest clients and ensuring critical systems stay secure and operational. From scoping and designing projects to collaborating with a talented team across the globe, Brent is passionate about innovation and delivering repeatable outcomes that make a real impact.
How long have you been with GDT, and what does your role entail?
Brent: I will be with GDT for 6 years next month, and my role involves working with the team to support our larger clients within critical care or critical system environments. We scope, design, and deliver projects that help our client’s worldwide.
The key aspect that I like about my role is that I get the opportunity to work with highly skilled and talented team members. They work every day to ensure networks remain operational and secure by completing installations, programming code upgrades, performing physical replacements of end-of-life/end-of-service support devices, and ensuring that all other devices and infrastructure are up to the latest standards.
Can you describe your team, their role at GDT, and what makes your team dynamic and impactful?
Brent: I have a very diverse and experienced team that supports both the business and our clients from presales to delivery. It’s one of the teams in the organization that has a broad spread. We have team members who are early in their careers, as well as some team members who have been with GDT for 17 years.
Our mission is to find a solution to meet our clients’ business needs. This requires us to be collaborative, ensure we understand the roles of other team members, listen, and challenge the status quo. We always need to look for improvements in our processes and best practices. In the end, we earn the right to work in our clients’ networks every day. The work the team accomplishes has an impact on many of the services and applications we use every day.
What priorities or initiatives is your team focused on heading into 2026, and how do they align with GDT’s evolving strategy?
Brent: We are working right now to finalize our focus areas for 2026. As a team that touches many aspects of the business, we need to collaborate with multiple groups in the organization to ensure we align with the business goals.
If I had to focus on one area, it would be repeatable outcomes. Identifying meaningful business opportunities, delivering consistent results, and repeating those with other (and even new) clients is a significant initiative.
What’s a recent win—big or small—that made you proud?
Brent: I’ve seen across my career that the smallest changes lead to the biggest wins. I have had quite a few recent wins, but one that made me proudest was the way the team came together to solve a problem by building automation, then utilizing existing tools to ensure the products and services we were delivering for this particular program met the highest standards . What was unique about this was that multiple teams worked together; it didn’t matter what department, division, or area they were in. Everyone came together to deliver a solution to the field while maintaining the quality of the service our clients expect.
Who or what inspires you in your career, and why?
Brent: My inspiration comes from my team, the leadership team at GDT, and everyone I interface with at GDT daily. My role at GDT gives me the opportunity to connect with and work with many of my coworkers and regions. Every day, I see their dedication and commitment to ensure GDT is a great place to work. I see it in the way they deliver and reach out to our customers and clients to ensure they are taken care of.
My inspiration comes from my team, the leadership team at GDT, and everyone I interface with at GDT daily.
What’s one professional goal you’re currently working toward, and how are you approaching it?
Brent: One of my goals is to utilize my experience coming this year from working in the technical field and the service delivery to help develop, mold, and shape a winning strategy for our clients’ business needs. I mentioned repeatable outcomes earlier; it is really identifying the existing client opportunities where GDT excels, which are delivery of our services, and how to drive more of those outcomes with our clients.
What’s your favorite GDT core value, and how do you see it in action—either in your work or across the company?
Brent: I settled on innovation. In today’s corporate world and market, there’s a need for continuous improvement and finding ways to deliver services more securely and more efficiently. As our clients evolve, we at GDT need to evolve in our methodologies, process improvements, and minimize human errors within our deployments by utilizing automation.
As we approach the holiday season, what is your favorite holiday tradition?
Brent: As a family, we spend a lot of time with family and friends. One of the key things that we do is we tour the area and find local shops and places along the way. We live in somewhat of a rural area, so we get to experience the holiday lights and decorations, and then we hop around to different restaurants and stores. So, our holiday tradition is really spending it out and about and really enjoying it.
Tell us more about yourself outside of work, what are your hobbies and interests?
Brent: My passion is running and cycling. This year, I decided to add swimming. The reason why I like it so much is the combination of activities; whether I’m alone or in a competitive type of mode, it takes me to new places. It gives me downtime that I can have just for me, and I enjoy the outdoors. Along the way I meet new friends and connect with new teammates in the process.
Thank you, Brent, for sharing a little about yourself and for the role you play in making GDT a great place to work. Learn more about GDT’s vibrant culture and explore our career options by visiting Life at GDT.
