Customer Success Stories

GDT enables our customers to become more agile, more competitive, and more profitable

GDT’s tenured, talented IT professionals have delivered an array of successful, tried-and-tested solutions to customers for the past 24 years. Whether it’s cloud migration roadmaps, managed NOC and SOC services, next-gen security strategies, or implementations throughout the world, many of the world’s most notable enterprises, healthcare organizations, service providers, and government agencies have turned to GDT to ensure they’re getting the very most from their technology spend.

Technology

What Happens when an Outsourcing Expert Can’t Scale Fast Enough?

A major, global call center outsourcer with over 100,000 employees in 120 locations across 14 countries was growing so rapidly, their infrastructure and staff couldn’t

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Medical & Healthcare

GDT Enables County Healthcare System to Answer Community’s Call

Within a matter of days, working from home went from a luxury to a requirement for many Americans as COVID-19 became a daily reality. Many organizations struggled to cope with the pace of the changes, but healthcare faced a particularly

Energy

Energy Manufacturer Now a Security Powerhouse

OVERVIEW Breaches and ransomware are top of mind in organizations around the world, and rightly so—they are perhaps the biggest issues in both government and corporate information security today. These attacks are often untargeted, opportunistic, and directed at vulnerable organizations

The other side of the 2-sided security coin

In the world of IT, the word security usually drums up thoughts of ransomware, phishing, hacktivists, or perhaps the uninformed, well-meaning employee who clicks open a file from a malicious, unknown sender. It’s more than that, of course, especially if

Sports and Entertainment

Guess who this company, with one of the world’s most recognizable brands, turned to?

When you combine the leaders in their respective industries, desired results come with high expectations. So, when one of the world’s most well-known sports and entertainment brands needed the best call center and collaboration solution the industry has to offer,

Entertainment

Site survey, best practices uncovers impending, costly issues

Attenuation is to IT what lane closures are to roadways—impediments. And when that impeded traffic traverses the network of a national, first-class amenities corporation with well over 300 remote locations and more than 20,000 employees, impeded traffic could mean millions

Real Estate

Company questions why they moved to the cloud in the first place

Reduced costs. Simpler management. Rapid scalability. Greater mobility and disaster recovery (DR) options. These are some of the many reasons organizations no longer ask themselves if they’ll move to the cloud, but when. An established portfolio management company with a

Service Provider

FRIDAY NIGHT OUTAGE GIVES RISE TO SELECTION OF “CORRECT” MSP

When you’re the largest regional wireless service provider in the country, with tens of thousands of employees, several hundred storefronts, and offer service in half the United States, getting departments to read from the same corporate script is often a

Education

Higher learning needed a higher level of service

An established, well-known Texas university with a tradition of academic excellence that began in the 1800’s found itself in need of a new managed NOC solutions provider that could deliver a high level of service for their IP-based call center.

Customer Success Stories

GDT enables our customers to become more agile, more competitive, and more profitable

What Happens when an Outsourcing Expert Can’t Scale Fast Enough?

Read the latest GDT Customer Success Story

Case Study Catalog

GDT Enables County Healthcare System to Answer Community’s Call

Energy Manufacturer Now a Security Powerhouse

The other side of the 2-sided security coin

Guess who this company, with one of the world’s most recognizable brands, turned to?

Site survey, best practices uncovers impending, costly issues

Company questions why they moved to the cloud in the first place

FRIDAY NIGHT OUTAGE GIVES RISE TO SELECTION OF “CORRECT” MSP

Higher learning needed a higher level of service

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