What we do

Capabilities

Collaboration

Collaboration solutions

Create seamless work experiences

Discover cloud-based, AI-enabled, and cost-effective communication and collaboration solutions.

Work, elevated

User experience is everything when it comes to productivity. But disjointed tech and dispersed workforces make collaboration tougher than ever. Simplify with GDT solutions. We’ll help you discover cost-effective, streamlined solutions that empower more satisfying, productive employee experiences.

GDT experts are deeply familiar with the latest in collaboration technology. We can help your team find, adopt, and optimize the right fit for your organization across every facet of workforce communication.

Enhance customer experiences

Serving people well is at the heart of successful business. Modernize and create the IT infrastructure you need to run an effective call center and support positive, productive customer interactions with your teams.

We’ll help you discover the possibilities of a cloud-based, AI-enabled approach to customer support solutions, and enable efficiency with measurable ROI.

  • Contact center
  • Chat applications
  • AI agents

Customized to meet your needs

Ready to modernize, but not sure where to start? GDT takes a comprehensive approach to collaboration and communication, using in-depth assessments and relationships with every major solution provider to tailor our engagement to your organization’s needs.

  • Cisco Collaboration
  • Webex Contact Center
  • Google Dialogflow

Assessments

Find the right starting point for your organization. With GDT’s consultative approach to guiding digital transformation, we’ll help you prioritize next steps and get progress underway. Start with an assessment to ensure an effective approach to modernizing your IT ecosystem.

Collaboration AI enablement and innovation assessment

Apply the power of AI to transform your collaboration and contact center environment.

Collaboration application and cost analysis assessment

Get the insights you need to streamline operations, simplify the user experience, and optimize spending.

Collaboration client readiness and transformation assessment

Pave the way for a smooth transition to a modern, scalable, and cost-effective cloud solution.
View All assessments

Every collaboration need, covered

With GDT, you’ll find a broad scope of the best solutions to meet your every collaboration and communication need:
  • Unified communications
  • Voice
  • Conferencing
  • PSTN
  • Video
  • Messaging

Your Cisco Master Unified Communications partner

As a Cisco Master Unified Communications partner, GDT is uniquely structured to deploy multi-vendor solutions within the Cisco ecosystem.

  • Singlewire
  • Akkadian Labs
  • 2Ring
  • Imagicle
Learn more about our Cisco Partnership

Resources

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Blog
What is agentic AI, and how is it transforming healthcare?

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Case study
Public sector client saves $218K with Cisco EA

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Blog
AI modernization in the contact center & beyond: A Q&A with GDT experts

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Press release
GDT expands collaboration capabilities with MDS acquisition

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