Software and Support Services
Maximize ROI on Your Software and Maintenance Agreements
Custom-Tailored Solutions
Craft agreements aligned with your business objectives.
Leverage our expertise to identify optimal technologies for your IT roadmap.
Operational Excellence
Control costs through strategic buying models and enterprise agreements.
Mitigate risks with proactive management.
Streamline operations for enhanced efficiency.
Accelerated Value Retention
Access cutting-edge platforms and asset lifecycle management.
Expedite time-to-value with streamlined implementation processes.
Comprehensive Visibility
Gain end-to-end control across your IT asset lifecycle.
Right-size your technology estate using data-driven insights.
GDT EA Partners
GDT Software Support and Maintenance Service Offerings
Lifecycle Management
GDT’s Lifecycle Management helps you handle software and maintenance contracts more effectively. We assist with onboarding, adoption, and ongoing management of your software and IT estate. Our tools provide clear visibility into your software portfolio, helping you make informed decisions and get the most value from your IT investments.
Strategic Buying Models: Enterprise Agreements
We help you create and manage enterprise agreements that support business needs and optimize IT spend. Our approach aims to reduce costs, increase flexibility, and ensure you have access to the technologies you need. We simplify the procurement process, making it easier and more cost-effective to manage your IT assets.
GDT Asset Management Platform
GDTamp is our tool for managing your IT assets, including both software and hardware. It gives you a clear view of what you have, helps ensure you’re complying with license terms, and identifies ways to save money. With the GDT Asset Management Platform you can better understand and control your IT infrastructure.
GDT Cloud Marketplace Procurement
Streamline and optimize cloud marketplace procurement with GDT. We’ll help you simplify your cloud marketplace procurement activities and make the most of your application and licensing purchases. GDT works across multiple partners, including AWS Marketplace, Microsoft Azure Marketplace, and Google Cloud Marketplace.
Lifecycle Management
Seamless Onboarding and Adoption across Software and Maintenance Contracts
Lifecycle Consulting
Current state assessment
Cost reduction strategies
Consolidation & simplification
Optimization recommendations
Adoption Services
Improved software adoption
Accelerated value realization
Comprehensive lifecycle support
Designated success team
Contract Management
Dedicated support resources
Proactive contract notifications
Enhanced operational efficiencies
Ongoing optimization
Comprehensive Visibility
HW & SW management
Vendor API integration
Fully automated insights
Customizable reporting
Transform Technology Investments into Business Differentiators
Harness the full potential of your software and maintenance contracts, including enterprise agreements (EAs). GDT delivers a comprehensive suite of Lifecycle Management services to help you transform your multi-technology investments into true business differentiators.
Partner with a Dedicated Client Services Manager (CSM)
As partners committed to your success, your dedicated CSM works closely with you to align your business needs with custom solutions to help you control costs, minimize risk, streamline operations, and fuel business outcomes. Tap CSM insights and expertise to make informed decisions that maximize your IT investments and grow your business.
Save Money and Optimize ROI
Get actionable insights into software consumption trends and recommendations around adoption strategies and use cases to support your business objectives. You’ll also benefit from cost predictability. With GDT tooling and processes, the days of unexpected cost overruns associated with your purchases are over.
Kickstart Value with Seamless Onboarding
Expedite the time-to-value of your IT investments with process-driven support and seamless onboarding. Your CSM works with you to build a custom success plan that aligns third-party technology with your organization’s goals. Your CSM engages with you proactively to elevate business outcomes and maximize ROI from your IT investments.
Strategic Buying Models: Enterprise Agreements
Transform Software and Maintenance Contracts into EAs that Do More for Your Business
Transform your software maintenance services and IT investments with GDT’s strategic Enterprise Agreements (EAs). Our customized services turn standard contracts into powerful, long-term buying models that drive business forward.
Not-to-exceed pricing for budget predictability
Volume-based discounts: buy more, save more
Built-in growth allowances for scalability
Flexible payment terms to suit your financial needs
Simple-to-provision software deployment
True-forward billing for accurate cost management
Instant access to new capabilities and updates
Single pane of glass for comprehensive oversight
Team-based segmentation for targeted management
Effortless co-terming of multiple agreements
Balance provisioning against actual consumption
Enterprise Agreements: Your Core IT Strategy
Place EAs at the heart of your IT strategy to unlock rapid scaling, innovation, and adaptability. GDT crafts EAs for industry leaders like Cisco, Juniper, Palo Alto Networks, Fortinet, and other third-party vendors, ensuring you have access to cutting-edge software development and support solutions.
By partnering with GDT, you're not just buying software – you're investing in a comprehensive, long-term strategy that enhances efficiency, generates cost savings, and boosts productivity across your entire organization.
Maximizing Your Return on Investment
Our expert team conducts a thorough assessment of your current software and maintenance consumption patterns. We align your IT procurement strategy with your specific business objectives, ensuring you get the most value from your investments. With GDT's collaborative support, you'll select, purchase, and utilize agreements optimized for your unique needs.
GDT Asset Management Platform (GDTamp)
End-to-End Visibility and Insights Across Your Technology Estate
Effective IT asset management can increase innovation, optimization, and strategic growth. Make the most of your IT assets and ensure compliance across your portfolio with GDTamp
Real-Time Insights, Real-World Impact
GDTamp is more than just a platform. It’s a dynamic ecosystem designed to empower your organization. Whether you’re consuming software and maintenance a-la-carte or through a buying model like an enterprise agreement, GDT has you covered. With GDTamp, you gain real-time insights into your entire IT infrastructure, from hardware assets with maintenance to software contracts and enterprise agreements. No more guesswork—just actionable data that drives informed decisions.
Additional Support Services
Extended Support
Save money and minimize downtime risks associated with end-of-life devices. GDT Extended Support allows you to replace your failed hardware at a fraction of the price of traditional OEM maintenance.
With our robust partner ecosystem, GDT can source, stock, and ship spare parts based on your needs and with competitive SLAs. Furthermore, by leveraging GDTamp, you gain visibility into end-of-support data across your environment, so you can proactively identify support gaps across OEMs.
On-Demand Engineering
- Data center, networking, security, collaboration, and productivity
- Project-based services for scheduled work
- Installs, moves, additions, changes, and disposals
- Incident and outage response
- On-demand labor for day-to-day tasks
Global IT Asset Disposition
Maximize your return on unused assets with our global value recovery and disposal program. GDT makes global IT asset disposition (ITAD) simple, seamless, and secure so you can focus on what’s important. GDT cuts through the red tape of individual quotes and proposals to expedite the secure disposal of retired and unused IT assets. Our all-inclusive, global program includes complete decommissioning services and ensures the highest recoverable value for end-of-life assets. Our established pricing model means no surprise charges. ITAD services include:
- IT asset pickup and drop-off
- Inventory auditing
- Data erasure and destruction
- Asset remarketing and recycling
- Inventory reporting
Recent Insights
- By David Watkins
While technology can deliver unprecedented value as a core business enabler, choosing and implementing the right solutions effectively within the context of your organization’s specific business needs and objectives can prove incredibly challenging. Many businesses have a complex technology footprint yet lack the skillsets, time, and resources to optimize and
- By Tyler Denney
With the rise of public and private cloud environments, companies are moving away from hardware-based assets and embracing software-based infrastructure. According to Gartner, the infrastructure software market is projected to exceed $500 billion by 2025, growing at a CAGR of 11.5%—faster than any other IT spend category, including services. The
- By Mark Allen
In January 2023, the Office of the Inspector General (OIG) released a troubling report detailing findings of their audit of NASA’s software asset management practices. They found that NASA’s software asset management practices “expose the agency to operational, financial, and cybersecurity risks with management of the software life cycle largely
