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DIR Contracts

General Datatech, L.P. offers services for telecommunications through this contract, including: support services and technology services. Managed services includes hosted solutions. Support services includes network readiness assessments. Technology services includes management of call processing architecture. Contracts may be used by state and local government, public education, other public entities in Texas. Resellers are not available for this contract.

How To Order:

For product and pricing information, see the General Datatech, L.P. website or contact GDT Sales, TelecomMSDIR@gdt.com or (214) 857-6249
  1. Using Appendix C DIR Sample SOW, Customer drafts scope and requirements based on end-user needs
  2. Submit to one or more Vendors
  3. Negotiate with vendor to finalize SOW
  4. Vendor submits final SOW to DIR prior to signing
  5. DIR approves, agreement (SOW) is signed between Vendor and Customer
  6. Generate a purchase order made payable to General Datatech, L.P. and you must reference either DIR Contract DIR-TSO-4050  on your purchase order. E-mail or fax your purchase order and quote form to your designated vendor sales representative, and work begins

Contract Pricing:

To obtain DIR contract pricing or order status on products supplied by GDT, please contact Justin Baker (GDT SLED SALES MANAGER) at:

General Datatech
999 Metromedia Place
Dallas, TX 75247

Phone: (210) 275-7790
Fax: (214) 857-6500
Email: justin.baker@gdt.com

Return Policy:
If you need to submit an RMA or have any questions around the RMA process, please contact Justin Baker (GDT SLED SALES MANAGER) at:

General Datatech
999 Metromedia Place
Dallas, TX 75247

Phone: (210) 275-7790
Fax: (214) 857-6500
Email: justin.baker@gdt.com